Shipping policy

Processing & Delivery

Orders are processed and delivered within 8–10 business days from the date your order is placed.

Business days are Monday through Friday and do not include weekends or U.S. holidays.

Order Tracking

Once your order has shipped, you will receive tracking information via the email address provided at checkout. Please allow some time for tracking information to update after your shipping confirmation is sent.

Shipping Delays

While we do our best to ensure your order arrives within the estimated timeframe, shipping delays may occur due to carrier delays, holidays, severe weather, or other circumstances outside of MUTIYAAR's control.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout. MUTIYAAR is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages

Once tracking confirms that an order has been delivered to the address provided at checkout, MUTIYAAR is not responsible for lost, misplaced, or stolen packages. Please contact the shipping carrier directly to report the issue.

Damaged Deliveries

If your order arrives damaged, please report it on the day of delivery. Email mutiyaar.store@gmail.com with a video showing the package and item(s) upon opening, along with your order number and a description of the damage.

Please refer to our Terms & Policies for additional information regarding damaged deliveries and our all-sales-final policy.